Privacy Policy
A legal disclaimer
At Amar Hotel, we are committed to protecting the privacy and confidentiality of our guests’ personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website, make a booking, or stay at our hotel. By using our services, you agree to the terms of this Privacy Policy
Privacy Policy
1. Information We Collect
We collect personal information necessary to provide our services, including but not limited to:
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Full name, contact number, and email address.
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Government-issued ID details (for check-in purposes).
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Payment information, such as credit/debit card details.
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Booking history and preferences.
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IP address and browsing data (if using our website).
2. How We Use Your Information
We use the information collected for the following purposes:
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To process reservations and payments.
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To verify identity and facilitate a smooth check-in process.
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To provide personalized services based on your preferences.
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To communicate with you regarding your booking, promotions, or feedback.
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To comply with legal requirements and ensure the safety and security of our guests.
3. Information Sharing
We do not sell or rent your personal information to third parties. Your information may be shared in the following circumstances:
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With service providers: For processing payments, maintaining our website, or sending communications on our behalf.
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With government authorities: When required by law or for security purposes.
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With affiliates: If necessary for fulfilling your booking or enhancing your stay.
4. Data Security
We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure.
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Secure payment gateways are used for online transactions.
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Access to guest data is limited to authorized personnel only.
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Regular audits are conducted to ensure data integrity.
However, no system is entirely secure, and we cannot guarantee absolute protection of your data.
5. Cookies and Tracking Technologies
When you visit our website, we may use cookies to enhance your browsing experience. Cookies help us:
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Understand how you interact with our website.
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Provide relevant offers and promotions.
You can modify your browser settings to disable cookies, but this may affect your user experience.
6. Guest Rights
As a guest, you have the right to:
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Access the personal data we hold about you.
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Request corrections or updates to your information.
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Withdraw consent for certain data processing activities (e.g., marketing emails).
To exercise these rights, please contact us at [Insert Contact Email].
7. Retention of Data
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, it will be securely deleted.
8. Changes to This Privacy Policy
Amar Hotel reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. Guests are encouraged to review this policy periodically.